All our products are produced on demand for each order, which means refunds are not possible.
However, your satisfaction is important to us, and we are committed to delivering products in perfect condition.
If your order arrives damaged or defective, please submit a claim within 7 days of delivery.
To process your claim, we require the following:
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Photo documentation clearly showing the damage to the products
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Photos of the outer packaging, including any visible shipping damage
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Your order number
Once we receive the documentation, our team will review the claim and either:
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Redo and resend the affected items, or
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Issue a refund if a reprint is not possible.
We aim to resolve all claims quickly and fairly to ensure a smooth experience for our wholesale partners.